The Way Covert Filming Revealed a £28m Timeshare Scheme

Authorities have called it as among the biggest scams of its type in the UK.

In all 14 people have been found guilty for their involvement in a multi-million pound scheme to swindle more than 3,500 vacation property investors.

The affected individuals were keen to exit decades-old timeshare contracts and sought out support.

A large number were aged between 60 and 80. Over 500 of them parted with over £10,000, and a single victim paid in excess of £80,000.

Those affected were exposed to high-pressure presentations continuing for six hours. They were out of money, owning valueless fake "credits" and still locked into expensive timeshare contracts they could no longer use.

The Business Central to the Deception

The firm at the centre of the scam was Sell My Timeshare (SMT). They accepted people's money to support the owners' opulent lifestyle of exclusive education, high-end properties and private jets.

The individual at the head of the organization, the main defendant, was given a seven-and-half year sentence in January for fraudulent conspiracy.

On Friday, his partner Nicola was among the last group to hear their sentences.

She was handed a two-year long suspended prison term at the judicial venue after admitting illegal fund handling.

The outcome represents a lengthy process and represents a major victory for the individuals who testified, the authorities and legal representatives.

The Way the Investigation Was Initiated

I first heard about the company was in the that particular year. I was working in the reporting team of a media outlet, producing current affairs shows.

A acquaintance mentioned that his mother had taken over the rights of a holiday property in the Spanish coast and, after long-term use, had begun looking to exit the deal.

It's worth mentioning how common timeshares had become with UK travelers in the 1980s and 1990s.

Timeshares enabled people to access the equivalent unit each season, or swap their time slots with other owners who had apartments in other resorts. About 600,000 vacation seekers took up that opportunity.

The initial boom was accompanied by a numerous stories about unscrupulous sellers mis-selling units. They appeared frequently on consumer shows.

The standard timeshare contract bound owners for long periods.

By 2016, those owners who had experienced their guaranteed place in the sun for decades were getting older, and a significant number were looking to say farewell to their holiday properties.

Several had declining mobility and found it difficult to access their apartments. Others just felt they'd achieved their goals from them. And others had passed away, in frequent situations passing on their heirs to inherit the deals - along with their regular contributions and maintenance fees.

The Investigation Develops

It was at this point the family member had ended up. She searched the web for answers and discovered the organization, a enterprise whose online presence claimed to get her out of her deal.

However, having made a payment and scheduled a consultation with them, her family smelled a rat.

Further research revealed hundreds of people saying they had paid money and got nothing out of it. Indeed, they had suffered financially. Significant sums.

The reporting group commenced probing what was happening. It was rapidly apparent that there were dubious individuals working within the holiday ownership market.

A legal professional had hundreds of individual complaints waiting to sue the company.

We spoke to people who had used the firm and they all told the same story. They thought the business would purchase their timeshare away from them but when they went to a consultation (for which they submitted funds initially) they were advised there was no potential buyers.

In place of that, they were persuaded - indeed pressured - to commit further cash acquiring "Monster Rewards", associated with the outfit's parent company, the parent organization.

What exactly these were was somewhat vague. They appeared to be a type of exchange medium, providing discount travel and benefits and shopping deals.

And they were apparently "tradable" with fellow investors, some time down the line.

Investing money at the time would lead to an long-term benefit that would pay for the company's charges and allow the property owner ahead financially, liberated eventually from their burdensome contract.

An unbelievable offer? Certainly, that proved correct.

A 'Bait-and-Switch Scheme'

Based on these descriptions were correct, this was a large-scale fraud.

This is known as a "bait-and-switch."

An operator - specifically the organization - "baits" the client by promoting a specific service only to then say that's not available, directing the client towards another, inferior product or service.

This is against the law. Possessing all the accounts we had collected, we presented the rationale to discreetly video one of the organization's sessions.

Such an operation demands dedication, work, and compelling reasons for why this is the exclusive approach to gather the data necessary to confirm deceptive practices.

With approval secured, our limited crew arranged a meeting with one of the organization's staff in the location.

Acting as a member of the public wanting to help his mother free from her timeshare contract|holiday ownership agreement

Shane Brown
Shane Brown

A lifestyle writer from Groningen with a passion for sharing practical advice and cultural insights.

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